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Bridging the Hudson Valley through Cashless Tolling

What is cashless tolling?

Cashless tolling eliminates physical toll booths. It is also known as all-electronic tolling or open-road tolling.
The traveling public pays for their tolls through their E-ZPass account or a Tolls-By-Mail bill.

Why is the Bridge Authority undergoing this conversion?

Cashless tolling is the future of the tolling industry and has already been implemented on multiple toll roads and bridges in the Northeast and beyond. The system offers multiple advantages to the traveling public. Most notably, cashless tolling provides quicker and more seamless travel, since drivers do not have to slow down and stop to pay their toll at a physical booth. Additional benefits include reduced engine idling, less wasted fuel, and fewer accidents at toll plazas.

When will this happen?

The conversion to cashless tolling will be rolled out in phases, starting in July 2021 (sometime after the July 4th holiday weekend) at the Newburgh-Beacon Bridge. The other four spans operated by the Bridge Authority – the Bear Mountain, the Mid-Hudson, the Kingston-Rhinecliff, and the Rip Van Winkle Bridges – will have their conversions take place in subsequent months, one bridge at a time. The Bridge Authority expects the conversion to cashless tolling to be fully complete by Spring 2022. The exact schedule of go-live dates at the other bridges is yet to be announced, but we will keep the traveling public informed as the project progresses through our website and social media platforms.

What do I need to do to be ready for cashless tolling? How will I pay my toll?

If you already have an E-ZPass account, you’re well ahead of the game! Rather than having to stop at a gated toll booth, you will simply pass under the new toll gantry and your E-ZPass account will have the toll deducted. You will still pay lower rates than the cash/Tolls by Mail rate. Please make sure your tag is properly mounted and that your registration and billing information with E-ZPass is kept up-to-date. For those without E-ZPass, cameras at the gantry will take a photo of your license plate and a Tolls by Mail NY bill will be sent to the mailing address on file with the DMV in the state where your vehicle is registered. It is essential that you keep your vehicle registration information up-to-date with the DMV so that the bill is sent to the right person at the right address. Tolls by Mail bills are normally issued once per month and may include other charges you incurred on other New York State toll roads in the Tolls by Mail NY program, such as the Thruway, MTA Bridges & Tunnels, Port Authority crossings, etc. If you do not pay your Tolls by Mail bill on time, a second notice with a late fee of $5 will be sent. If that second notice is not paid within 30 days, a violation notice will be sent with a $50 violation fee added on top of the amount of your original toll(s). Violation notices not paid in 15 days may be sent to collections and be subject to further enforcement actions. We strongly urge everyone to get E-ZPass since it is the most convenient and cost-effective form of payment for you.

How can I keep track of my toll payments?

Regardless of payment method, we highly recommend everyone with a smart phone download the Tolls NY app, the official app of E-ZPass New York. The new app gives drivers the ability to view their E-ZPass account activity, replenish their balance, and pay their Tolls by Mail bill. It is available on both Apple and Android devices. You can also keep track of your payments through the websites for E-ZPass and Tolls by Mail NY.

Why should I get E-ZPass?

Two words: savings and convenience!
E-ZPass users enjoy lower toll rates than those paying with cash or Tolls by Mail. Why pay more when you don’t have to?
E-ZPass allows you to pay your toll right away at tolling facilities throughout the Eastern United States.
In fact, the E-ZPass network is expanding! Pretty soon, you’ll be able to use your tag as far north as Maine, as far south as Florida, and as far west as Minnesota. Why not take advantage of the convenience of seamless travel? E-ZPass can also be tailored to your needs and preferences. More on that below.

How do I get an E-ZPass?

E-ZPass tags can be procured at a variety of locations. Tags can be ordered through the E-ZPass website.
In addition, “E-ZPass On the Go” tags can be purchased for $25 at the remaining full-service lanes at a NYSBA bridge or at a number of retailers across the state. Once you register your “E-ZPass On the Go” tag on the E-ZPass New York website, your $25 payment will be applied to your account that you can use to pay for your tolls. Please note that if you do not link a credit/debit card to your account, $15 will go into your account, while $10 will go toward a tag deposit. The tag deposit will be refunded if you return your tag or it can be lumped into your account if you later end up linking a credit/debit card to your account. For information on “E-ZPass On the Go” tags and where you can purchase them, click here.

What will the toll rates be when the Authority switches to cashless tolling?

Those who have an E-ZPass tag will continue paying the E-ZPass rate, while those who will pay through Tolls by Mail will pay the full toll rate, currently known as the cash toll rate. Please note that in 2020, after a lengthy regulatory process, the Authority began a toll increase phased in over four years. Rates are being incrementally increased on May 1st of each year from 2020 until 2023. Passenger cars with E-ZPass, which make up the majority of our patrons, will see an increase of a dime each year. For a full list of rates as part of the Authority’s toll revision, click here.

Do you offer discounts for frequent users of your bridges?

Yes we do, if you have an E-ZPass issued by New York or New Jersey! If you travel frequently on the five spans operated by NYSBA, you may want to consider our discounted NYSBA Commuter Plan, which offers a $0.25 discount off the regular E-ZPass rate.
Please note that you will be charged for a minimum of 17 crossings per month unless you pause or cancel the plan. If you pause the plan, it will start up once you make another trip across one of our spans. If you cancel the plan, you can always reinstate it. Learn more about this and other discount plans through E-ZPass.

Do I have to keep a prepaid balance in my E-ZPass account? I don’t have a credit card and I don’t travel often on toll roads anyway.

You can tailor your E-ZPass account to your payment preferences. Through the “Pay Per Trip” plan, you can have the amount of tolls you incurred in a day deducted from your checking account. Please note that if you only have a checking account linked with your E-ZPass account, you will have to pay a $10 deposit on your tag, which is refunded when you return the tag. Those who have a credit/debit card linked as a secondary payment method do not need to pay this tag deposit. Learn more about the Pay Per Trip plan here.

I don’t want to link a credit/debit card or checking account to my E-ZPass tag. What do you suggest I do?

First, we want to assure you that your personal data is secure with E-ZPass.
Linking a credit/debit card or a checking account to your E-ZPass tag is by far the most convenient way to pay for your tolls. That said, there are other ways to replenish your account. A check or money order can be sent to the following address: E-ZPass Account Replenishment Payments P.O. Box 15185 Albany, NY 12212-5185 If you have no other option than to pay with cash, you may want to look into the MTA Reload Card as an option for replenishing your E-ZPass account. Learn more here.

Who is performing the work on this cashless tolling project?

In December 2020, the Authority’s Board of Commissioners awarded a Toll Systems Provider contract to TransCore. TransCore is providing and operating the new cashless tolling system for the Authority. They have also provided these services to other tolling agencies, such as MTA Bridges & Tunnels. The design and construction of the physical tolling gantries are being undertaken by various contractors at each bridge.

How can I keep up with the latest on this project?

We will keep the public informed about the project on our website, as well as our Facebook and Twitter accounts.
Be sure to like and follow @NYSBridge.